Crowe Hive Privacy Policy
Introduction
Crowe LLP ("Crowe" or “us” or “our”) provides products, solutions, software and related services to private and publicly traded businesses as well as to individuals. This Privacy Policy outlines our policy and practices for protecting personal information that we collect through the Crowe Hive. This Privacy Policy explains the types of information we gather through our Crowe Hive, how we use that information, and the rights individuals may exercise in relation to the information.
Other products, solutions, software and other services of applicable Crowe Global member firms or related entities manage their products, solutions, software and other services independently and such items are not the responsibility of Crowe and are not governed by this Privacy Policy. Crowe is not responsible or liable for any acts or omissions of Crowe Global or any other member firm of Crowe Global and specifically disclaims any and all responsibility or liability for acts or omissions of Crowe Global or any other Crowe Global member firm. We encourage you to review each of these other parties privacy policies before disclosing any personal information.
By submitting personal information to us, you consent to our use of such personal information in accordance with this Privacy Policy.
In the event of a conflict between this Privacy Policy and the terms of any agreement(s) between you and Crowe for a Crowe Solution, the terms of those agreement(s) will control.
If you are a California resident, you have a right to opt-out of the “sale” (as defined by the California Consumer Privacy Act of 2018) of your personal information. Click here to exercise your right to opt-out.
Notice of Personal Information Collection
In order to use the Crowe Hive, you are asked to provide some personal information. Personal information that you may submit to Crowe includes, without limitation, your name, job title, organization, organization type, city, state, address, email address, screen name, telephone number, interests, and other personal information.
Personal information that you may submit or may otherwise be collected by Crowe includes, without limitation:
- Personal details, contact details, and other identifiers, such as your name, physical address, email address, telephone and fax number
- Commercial information such as history and records of the products and services you have obtained from us and applicable terms and conditions, and credit or debit card information
- Internet or other electronic network activity information, such as unique personal identifies (e.g., IP address), browser or web history and preferences expressed through selection, viewing or purchase of goods, services and content, information regarding your interaction with our Site or advertisements, geolocation data, and other analytics
- System and application access data
- Professional, employment or recruitment related information, such as description of current position, job title, employer, and location, national identification number, social security number, driver’s license, financial information, information required under immigration laws (e.g., citizenship related data), information about your race, ethnicity, religion, disability, and gender.
Typically, personal information is used in the following circumstances:
- Creation and completion of your account profile
- Submission of login information and related requests
- Submission of a support or maintenance request
- Interaction with a Crowe support professional
- Contacting Crowe for further information
We do not intend to actively seek sensitive personal information (also known as special category personal data). Sensitive personal information includes, without limitation, data related to race or ethnic origin, political opinions, religious or philosophical belief, trade union membership, medical or health information, sex life or sexual orientation or criminal record (including suspected criminal activities). By providing such sensitive personal information, you explicitly consent to Crowe’s use of that information in accordance with this Privacy Policy or as otherwise agreed upon at the time of disclosure.
We may use the personal information you submit through the Crowe Hive for Crowe’s business purposes, including without limitation, to manage your requests, to improve the Crowe Hive or services offered, to tailor future content, to process payment, send you administrative information or notices, send you information about our services, events, and other relevant information, and any other purpose stated at the point of collection.
If we do not obtain your personal information directly from you, we may obtain it from the following sources: publicly available sources (public authorities, public websites, and social media), Crowe existing or prospective personnel or their previous employers, educational institutions, contractors, vendors, suppliers, Crowe member firms, subsidiaries, and newly acquired businesses.
Cookies and Similar Technologies
Cookies are small text files that are placed on your computer. They are widely used in order to make products, work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
| Cookie | Name | Purpose |
|---|---|---|
| Session | core_anon cure_u core_x core_pending session_exp | Used to maintain user session |
| Redirect | oneOriginURL | Used to redirect the user after login |
| Google Analytics | _ga _gat _gid | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. You can learn more about Google Analytics’ privacy policy and how to opt-out of their cookies by clicking on the following link: https://support.google.com/analytics/answer/6004245 |
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.consumer.ftc.gov/articles/0042-online-tracking or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Disclosures and Transfers
Crowe may transfer or disclose collected personal information to third-party service providers, subcontractors, Crowe Global member firms, and/or other Crowe affiliated companies for the purpose of managing your request, administration and management of the Site, and/or internal business purposes. Personal information may also be transferred to third-party service providers of identity management, credit card payment processing, website hosting and management, data analysis, data backup, and/or security and storage service. Collected personal information may be transferred to third-parties located in other countries. Crowe will endeavor to take reasonable steps to ensure that such third-parties will provide adequate privacy protection to your personal information. By using the Crowe Solution, you explicitly consent to the transfer of such data in accordance with this Privacy Policy and as otherwise set forth on the Crowe Solution.
Additionally, Crowe may disclose personal information to third parties under other circumstances, including, without limitation, the following:
- As required by applicable law, statute, rule, regulation or professional standard, or through subpoena, search warrant or other legal process
- When explicitly requested by you
- When required to deliver publications or reference materials requested by you
- When required to respond to a request by you
- As otherwise set forth in this Privacy Policy or on the Crowe Solution
Data Security
The security of your personal information is important to us. We seek to use reasonable physical, technical, and administrative safeguards to protect the information we process. However, no method of transferring data over the Internet or storing electronic data is completely secure. Therefore, while we strive to use reasonable and appropriate means to protect your personal information, we cannot guarantee absolute security. By using the Crowe Solution, you acknowledge that the transmission of data over the internet is inherently insecure and assume all risks associated with such transmission. Further, you acknowledge and agree that Crowe has no control over the security of data being transmitted over the internet.
Data Integrity
We process personal information only in ways compatible with the purpose for which it was collected, as subsequently authorized by the individual, or as otherwise permitted by applicable law. By using the Crowe Solution, you acknowledge and agree to be solely responsible for the accuracy and completeness of the information and data that you provide and submit on the Crowe Solution.
Rights to your Personal Information
Depending on your jurisdiction or the jurisdiction in which the data was collected, you may be entitled to request details regarding personal information about you that we process and are in possession of. In such instances, we may provide you with the ability to submit a request for access, rectification, erasure, request a copy of your personal information, or to restrict or object to further processing.
You are solely responsible for verifying the ongoing accuracy of the personal information submitted through the Site. If you have an inquiry regarding the accuracy of personal information previously submitted, or have a request to modify such information, please contact us using the contact information below. We will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate. We may limit or deny access to personal information where providing such access would be unreasonably burdensome or inappropriate under the circumstances. All requests to access or change personal information will be handled in accordance with applicable legal requirements.
Visitors who choose to register with the Crowe Hive may correct and update their user profiles or unsubscribe from certain communications at any time. Visitors who would like to access or change their profiles or would like to request a copy of their personal information should contact us at privacy@crowe.com.
You may have the right to request that we disclose to you information about the categories of personal information that we collected, categories of sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information and the specific pieces of personal information we have collected. This Privacy Policy provides such information. If you have any questions regarding your personal information please contact us.
California residents have a right to opt-out of the “sale” (as defined under the California Consumer Privacy Act of 2018) of your personal information. This right is applicable only to the extent that Crowe is engaged in the sale of your personal information. Crowe generally does not sell your personal information, however, there are circumstances where we share personal information with our third-party providers or others for which California residents may have the right to opt out. If you choose to exercise your right to opt out of the sale of your personal information, please click here.
We will not discriminate against you for exercising any of your rights with respect to your personal information. To exercise any rights available to you under applicable data protection law, please contact us at privacy@crowe.com or call 1-800-599-6046 (only available in English)
Record Retention
We will retain your personal information only for as long as is necessary for the intended purpose, unless a longer retention period is required or permitted by law, regulation, professional standards or our document retention policies.
Merger and Other Business Transitions
In the event Crowe goes through a business transition, such as a merger, or the acquisition or sale of a portion of its assets, your personal information may be among the assets transferred.
Privacy Policy Changes
Crowe reserves the right to amend or modify this Privacy Policy from time to time, as determined at Crowe’s sole discretion, by publishing an update version on the Crowe Solution. Crowe encourages you to periodically review this Privacy Policy. You can access the most current version of this Privacy Policy on the Crowe Hive.
Children Privacy Protection
The Crowe Hive is not intentionally designed for or directed at children 13 years of age or younger. It is Crowe’s policy to refrain from intentionally and knowingly collect or maintain personally identifiable information about children under the age of 13.
Crowe Privacy Shield Notice
Crowe participates in the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield programs administered by the U.S. Department of Commerce regarding our collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and/or Switzerland to the United States. To learn more, please visit www.crowe.com/privacy-shield.
How to Contact Us
To exercise your rights under applicable data protection law or submit requests, questions, comments or concerns about Crowe LLP’s Privacy Policy, Privacy Shield Certification, or data collection and processing practices, you can contact us at privacy@crowe.com or call 1-800-599-6046 (only available in English).
Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. If you are a California resident and would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We reserve the right to deny requests if we have a reasonable belief that the request is fraudulent.